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Posts tagged 'goal-oriented'
With unprecedented digital disruption in the banking industry, community and regional banks are facing new challenges—and new opportunities.
Whitestein’s vertical solution for insurance claims adjustment (LS/ICA) is an innovative and complete process-oriented claims adjustment solution.
While traditional BPM is about supporting an automated flow of actions and authorizations, goal-oriented BPM takes a big-picture view, starting with a focus on the overarching business goal itself rather than individual actions. This goal can be a one-off milestone or--more likely--a target level of service for ongoing processes, such as, “ensure onboarding process completes by 5 PM Monday through Friday,” or “ensure drone delivery timeframes are never exceeded by +/- 15 minutes,” or “keep average loan processing times below eight hours.”