Telecommunications

Whitestein Technologies' autonomic products and solutions enable telecom operators to efficiently manage the connectivity of nomadic end-users across heterogeneous access networks and to optimize the delivery of next-generation converged services. Whitestein's telecom solutions are empowered with self-managing capabilities that increase ease-of-use, reliability, and performance while reducing operational and management costs.

Emerging Next Generation Networks (NGN) are expected to create a new dimension of service mobility, personalization, transparency, immediacy, and quality of service. In fact, increasingly ubiquitous, distributed, and heterogeneous communication environments do offer attractive, new business opportunities to telecom operators. However, they also pose significant challenges in many areas of network and service management.

End-users are increasingly demanding for new services to support a seamless and consistent experience across multiple access technologies, devices, and locations. They expect to be always best-connected, i.e., to have anywhere and anytime access to the best available technology with the maximum capacity on offer plus easy-to-use and problem-free services, all at ever lower prices.

Moreover, the proliferation of new applications, services, and technologies, including new advanced end-user devices, enable a variety of multi-modal deployment scenarios, but also pose significant challenges in terms of service usability and personalization. This is further complicated by the need to integrate new solutions with legacy systems while at the same time optimizing resource-limited consumption (e.g., radio frequency in access networks).

To address these significant challenges, Whitestein Technologies, in cooperation with its strategic telecom partner Swisscom, has developed two autonomic, self-managing business solutions enabling telecom operators and service providers to grow revenues through increased data service usage by differentiating their coverage and service offering in competitive markets, and, at the same time, to lower operating costs by optimizing the way in which service performance and connectivity are managed:

• LS/CA (Living Systems Connection Agent), an autonomic, self-configuring client solution providing both business and consumer end-users with improved quality and reliability by (self-)optimizing service access across multiple technologies and through dynamic mediation of service delivery parameters according to user requirements and in relation to changes in the working environment.
• LS/ASAM (Living Systems Autonomic Service Access Management), a comprehensive policy-driven, autonomic software suite enabling effective delivery of next generation ubiquitous services by dynamically combining end-user requirements and service provisioning policies with network-facing management and control functionality (in development).